Att Device Return Policychat Messenger - Okay so i'm fed up with at&t customer service. I've had to chat in several times, and i have yet to get a solution. I bought the new galaxy s9+ back in march when it came out. To answer your question, returns or exchanges of your new device must be made within 14 days of purchase for a full refund, excluding any applicable restocking fees. Here's the link to learn. At&t, its subsidiaries, affiliates, designee (s), vendors and suppliers are not able and will not return any device back. If the phone or device you purchased does not meet your expectations, return it by mail within 30 days from the date the equipment was shipped using the return label provided. Months passed, and in january 2023, i received an email that one returned device was unreceived. I immediately had a chat session with att online on jan 16, 2023, and was. Learn how to send back a smartphone on next up or next up anytime after an early upgrade. Or, return a device on an installment plan that weโve approved for return. At&t offers a return policy for equipment and services purchased directly from at&t. This return policy may not reflect the policies of at&t authorized retailers. If the phone or device you. Mail the device back to at&t or take it to any at&t retailstore. Return or exchange your wireless device. If you bought your wireless device at att. com, over the phone with at&t, or at an at&t branded store, you have 14 days to start your return or. If you have bought your device online, at an att store or used the att right to you delivery service, then you can make your return or exchange at any att. To exchange a defective phone or device between 15 and 365 days from shipment, call 800. 801. 1101, monday through friday 7:00 a. m. To 11:00 p. m.
Okay so i'm fed up with at&t customer service. I've had to chat in several times, and i have yet to get a solution. I bought the new galaxy s9+ back in march when it came out. To answer your question, returns or exchanges of your new device must be made within 14 days of purchase for a full refund, excluding any applicable restocking fees. Here's the link to learn. At&t, its subsidiaries, affiliates, designee (s), vendors and suppliers are not able and will not return any device back. If the phone or device you purchased does not meet your expectations, return it by mail within 30 days from the date the equipment was shipped using the return label provided. Months passed, and in january 2023, i received an email that one returned device was unreceived. I immediately had a chat session with att online on jan 16, 2023, and was. Learn how to send back a smartphone on next up or next up anytime after an early upgrade. Or, return a device on an installment plan that weโve approved for return. At&t offers a return policy for equipment and services purchased directly from at&t. This return policy may not reflect the policies of at&t authorized retailers. If the phone or device you. Mail the device back to at&t or take it to any at&t retailstore.